Tareq Ashraf Hamed
Greenfield
Summary
Accomplished leader with a proven track record at FedEx and a foundational role at Explicit Parcel Service, enhancing operational efficiency and market leadership. Expert in Microsoft Office and adept in leadership, I spearheaded initiatives that significantly improved productivity and service levels, leveraging both technical and interpersonal skills to drive success.
Overview
14
14
years of professional experience
Work History
Founder and General Manager
Explicit Parcel Service
08.2018 - Current
- Established company with a founding team of three individuals.
- Addressed and mitigated postal service challenges effectively.
- Services delivered per logistics experts' specifications.
- Grew the company to 85 employees and expanded to a fleet of 40 vans.
- Instrumental in transforming organization from familial structure to a corporate entity.
- Utilized background and skills to secure top market position for company.
- Designed and implemented an organizational structure aligned with business goals.
- Hired competent professionals and established a structured foundation for business success.
- Faced challenges in an insecure region with political complications, limited freedom, and corruption.
- Initiated foundational steps to establish the parcel logistics sector within Palestine.
- Identified and resolved delivery inefficiencies in postal systems.
- Collaborated with international shipping companies like FedEx, DHL, and Aramex for global deliveries.
Consultant
Ministry of Telecommunication and IT (MTIT)
04.2016 - 08.2017
- Provide plans and strategy to the minister of Telecommunication and IT on how to improve the postal services
- Design and build new process to improve postal sorting center
- Improve current system
- Develop new processes and improve current ones to meet international postal compliance
Director of Operations Planning and Engineering
Wassel Logistics
03.2016 - 03.2017
- Reporting directly to the CEO, at Wassel Logistics I started as a consultant (March- June) where I provided plans to help improve efficiency of operations and define the requirements of the new Enterprise Resource Planning (ERP) system, In June I obtained a full time position as a Director of Operations Planning and Engineering (OP&E)
- Founded the Operations planning and engineering department at Wassel
- Lead ERP system technical definition and design implementation
- Improved customer experience by building standard operations focused on providing outstanding service at lower cost
- Restructured the re-mail service which reflected better customer experience and improved revenue
- Reduce fleet cost by optimizing the current routing structure
- Built reporting system to provide management with higher visibility to operations to be able to make critical decisions
- Develop new processes to help streamline operations
Engineer
FedEx SmartPost/Ground
11.2010 - 06.2016
- At FedEx smartpost, Started to work as an operational engineer with the hub engineering support team for 2 years, then promoted to transportations and logistics engineering in 2012
- Engineer the dock operations Processes
- Provide solutions to improve productivity and reduce cost
- Build engineered models such as dispatching model, equipment model, staffing model and other
- Data and cost analysis to provide urgent support especially during the peak season
- Define and develop new process to help maintain high productivity and efficiency
- Define and develop new products to keep up with the market changes and needs
- Worked with the US postal service to maintain high service level as client and as customer
- Build new systems to ensure high service and low cost
Education
Diploma - Logistics, materials and supply chain management
Cambridge international college
01.2023
Masters of Science Degree - Supply chain
University of Wisconsin-Milwaukee
Milwaukee, WI01.2014
Bachelor of Science - Industrial Engineering
University of Wisconsin-Milwaukee
Milwaukee, WI01.2009
Mater of science - Organizational leadership
University of South Dakota
South DakotaSkills
- Microsoft Office
- Microsoft Access
- Excel
- C
- Mat lab
- CAD
- MiniTab
- Various simulation programs
- Leadership
- Management
- Teamwork
- Attention to detail
- Adaptability to new technologies
Affiliations
- The Institute of Industrial Engineers, Student Chapter President, 2005 - 2007
- The Institute of Industrial Engineers, Director of Membership for the Milwaukee Chapter, 2012 - 2016
- Social responsibility and financial manager at the Local council at the village of current resident 2022-current
Projects
Enterprise resource planning (ERP) design and implementation - For Wassel Logistics. Optimized cost model - For Wassel Logistics. Smalls packages sorter for capacity relief. Engineered staffing model. Pricing grids (engineered transportation costs). United States postal capacity relief. Low volume delivery destination units (US Postal service project). Configuring new cross dock locations to reduce transportation cost (the Chicago area). Utilizing FedEx Home Delivery service to partner with the US postal services (Chicago/Indiana area). Freight payment control process (to ensure all freight are being accurately billed). Logistics team control process (designed a dashboard which provided control over key metrics to hold logistics managers in the 30 smartpost hubs accountable for performance).
Languages
- English
- Arabic
Timeline
Founder and General Manager
Explicit Parcel Service
08.2018 - Current
Consultant
Ministry of Telecommunication and IT (MTIT)
04.2016 - 08.2017
Director of Operations Planning and Engineering
Wassel Logistics
03.2016 - 03.2017
Engineer
FedEx SmartPost/Ground
11.2010 - 06.2016
Diploma - Logistics, materials and supply chain management
Cambridge international college
Masters of Science Degree - Supply chain
University of Wisconsin-Milwaukee
Bachelor of Science - Industrial Engineering
University of Wisconsin-Milwaukee
Mater of science - Organizational leadership
University of South Dakota
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