Summary
Overview
Work History
Education
Skills
Languages
Timeline
Bartender

Tamer Helal

bethsahur

Summary

Adept at enhancing customer experiences and streamlining kitchen operations, I leveraged strong multitasking and clear communication to elevate service standards at Cheers Bar & Restaurant and Le Grand Hôtel Gallia & Lourdes. My expertise in beverage preparation and innovative dish creation significantly boosted satisfaction, showcasing my blend of hard and soft skills in high-pressure environments.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Qualified [Desired Position] with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.

Overview

8
8
years of professional experience

Work History

Bartender

Cheers Bar & Resturant
04.2018 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

CHEF

Rainbow Magic Land
06.2016 - 11.2024
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Trained kitchen staff to perform various preparation tasks under pressure.

Chef De Cuisine

Le Grand Hôtel Gallia & Lourdes
06.2023 - 09.2023
  • Optimized kitchen workflow by delegating tasks according to individual strengths, resulting in faster ticket times during peak hours.
  • Maintained high levels of sanitation and cleanliness, adhering to strict health code regulations and ensuring a safe working environment.
  • Participated in regular menu tastings with ownership and management to evaluate dishes for flavor balance, presentation, and ingredient quality.
  • Enhanced guest satisfaction by creating innovative and visually appealing dishes using fresh, local ingredients.

Education

Bachelor of Arts - Hotel Management

Bethlehem University
12-2024

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Hospitality service expertise
  • Food service
  • Beverage preparation

Languages

Arabic
Native language
English
Advanced
C1

Timeline

Chef De Cuisine

Le Grand Hôtel Gallia & Lourdes
06.2023 - 09.2023

Bartender

Cheers Bar & Resturant
04.2018 - Current

CHEF

Rainbow Magic Land
06.2016 - 11.2024

Bachelor of Arts - Hotel Management

Bethlehem University
Tamer Helal