TEMENOS T24
SHABAN HAMMAD
MSMEs, Finance, Digital Finance, FINTECH
Palestine
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Development and digitalization specialty in Digital financial services, with experience in finance and credit especially in MSMEs sector, also a good background in sales & marketing, experience in credit made me able to assess & analyze business needs and translate those needs for IT team to develop solutions.
Overview
15
15
years of professional experience
25
25
years of post-secondary education
2
2
Languages
Work History
IT Manager
Palestine For Credit & Development "FATEN"
Ramallah
07.2021 - Current
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Guided organizational technology strategy and roadmaps.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Oversaw IT department operations and training.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Wrote policy, procedure and manuals governing internal IT use.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
Development & Digitalization DEP. Manager
Palestine For Credit & Development "FATEN"
Ramallah
03.2019 - 07.2021
- Created Digitalization strategy and supervised its implementation.
- lead automation of daily processes for all business units.
- Asses business digitalization needs and contribute on execution.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Design & help building reports needed for other departments
- Testing and examining new features before Publishing them for end users
- Create user manuals for how to use the new features
- Provide training for the end users on the new features
- Follow up and development of new features
- Seek efficiency in using available systems and software’s in the institution
- Contribution to Create & Develop new Products and services
- Leading FINTECH Development in the institution.
Branch manager
Palestine For Credit & Development "FATEN"
Ramallah
01.2015 - 03.2019
- Improved operations through consistent hard work and dedication.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used coordination and planning skills to achieve results according to schedule.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Primary loan approvals
- Supervisory tasks
- Visit Customers & prepare financial analysis
- Observe & Control branch profitability
- Maintain procedures and company policies
- Other managerial duties such as (planning, monitoring… etc.)
Loan officer
Palestine For Credit & Development "FATEN"
Ramallah
08.2008 - 12.2014
- Conducted interviews and reviewed financial history, credit and property evaluations of each customer.
- Managed up to 250 client loans at any given time.
- Explained very technical financial information to applicants in easy to understand language.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Proactively identified solutions for customers experiencing credit issues.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Conduct field visits for new customer’s and current ones for promotion & Collection.
- Fill down the loan application & make the financial analysis (balance sheet, income statement& cash flow) if the loan is for a business
- Follow up repayments from customers who already got loans.
Accountant
AL-Arabi Creative Solutions For advertising & marketing
Ramallah
06.2007 - 05.2008
- maintained appropriate cashflow by making the balance between receivables and payables.
- completed monthly bank reconciliations.
- Billing and customer follow up using accounting program (SHAM)
- Do accounting reconciliations of the accounts of customers and suppliers as necessary
- Do file tax at the end of each month
- Make the monthly payroll.
- Gathered financial information, prepared documents and closed books.
- Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
- Reviewed business operations and obligations to help organization function at acceptable level.
- Completed year-end closing processes with controllers and external auditors.
- Expedited payroll and invoicing by streamlining billing systems.
- Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
- Wrote financial statements and consolidations after reconciling general ledger accounts.
- Reconciled balance sheets and streamlined best practices for balance sheet processes.
- Completed monthly payroll and maintained employee records.
- Calculated tax owed, prepared and submitted returns and upheld compliance with all applicable laws.
- Prepared monthly journal entries and reconciliations.
Education
Bachelor of Finance - Finance
Al-Quds Open University
Ramallah, Palestine 08.2001 - 06.2007
Certified Expert in Digital Finance (CEDF) - Digital Finance
Frankfurt School
Germany 03.2020 - 08.2020
Certified Trainer - Training
The Arab Planning Institute
Kuwait 03.2020 - 03.2020
Certificate In Digital Money (CIDM) - Digital Money
Digital Frontiers Institute
South Africa 04.2001 - 04.2020
International computer driving license (ICDL) certified - undefined
UNESCO
No Degree - Digital Financial Inclusion Supervision
Digital Frontiers Institute
South Africa 04.2001 -
No Degree - AI & Future Management Tools
Palestine Banking Institute
Palestine 04.2001 -
No Degree - JAVA Level 1
Experts Training Institute
Palestine 04.2001 -
No Degree - Data Analysis For Basic Data User
The Center Of Continuing Education (Birzeit Univer
Palestine 04.2001 -
No Degree - Agent Networks At The Last Mile
CGAP
Online 04.2001 -
No Degree - IT Governance in The Age of COVID19
Union Of Arab Banks
Online 04.2001 -
No Degree - Skills of Data Analysis
The Arab Planning Institute (API)
Online 04.2001 -
Skills
Documentation and reporting
Project lifecycle management
Infrastructure development
Requirements analysis
Analytical and Critical Thinking
MS Office
Problem-Solving
Interpersonal Communication
Self-Motivated
Multitasking Abilities
Decision-Making
Staff Management
Policies and procedures
Business Development
Improvement initiatives
Coaching and mentoring
Financial Management
Accomplishments
- BANKRAKYAT INDONESIA (BRI)INCOLLABORATION WITH THE GOVERNMENT OFTHE REPUBLIC OF INDONESIA,Amman, Jordan 2013
- Basics in microfinance & small loan credit evaluation.
Software
LASERFICHE
Interests
Digital Finance
Digital Transformation
FINTECH
Software Development
Financial Inclusion
Timeline
IT Manager
Palestine For Credit & Development "FATEN"
07.2021 - Current
Certified Expert in Digital Finance (CEDF) - Digital Finance
Frankfurt School
03.2020 - 08.2020
Certified Trainer - Training
The Arab Planning Institute
03.2020 - 03.2020
Development & Digitalization DEP. Manager
Palestine For Credit & Development "FATEN"
03.2019 - 07.2021
Branch manager
Palestine For Credit & Development "FATEN"
01.2015 - 03.2019
Loan officer
Palestine For Credit & Development "FATEN"
08.2008 - 12.2014
Accountant
AL-Arabi Creative Solutions For advertising & marketing
06.2007 - 05.2008
Bachelor of Finance - Finance
Al-Quds Open University
08.2001 - 06.2007
Certificate In Digital Money (CIDM) - Digital Money
Digital Frontiers Institute
04.2001 - 04.2020
No Degree - Digital Financial Inclusion Supervision
Digital Frontiers Institute
04.2001 -
No Degree - AI & Future Management Tools
Palestine Banking Institute
04.2001 -
No Degree - JAVA Level 1
Experts Training Institute
04.2001 -
No Degree - Data Analysis For Basic Data User
The Center Of Continuing Education (Birzeit Univer
04.2001 -
No Degree - Agent Networks At The Last Mile
CGAP
04.2001 -
No Degree - IT Governance in The Age of COVID19
Union Of Arab Banks
04.2001 -
No Degree - Skills of Data Analysis
The Arab Planning Institute (API)
04.2001 -
International computer driving license (ICDL) certified - undefined
UNESCO