Dynamic Telecommunications Engineer with proven expertise at the Ministry of Telecom and Information Technology, leading quality control initiatives and enhancing procedural efficiency. Skilled in project management and decision-making, I excel in fostering team collaboration and delivering effective technical solutions. Proficient in Microsoft Office Suite and Google Docs, ensuring seamless project execution.
Lead technical and administrative support for multiple ministry projects, including the development of quality control systems and procedural manuals in addition to the full responsibility for the complaints unit for two years in the ministry .
Provided technical troubleshooting and support for network issues.
Team leadership qualities
ICDL