Summary
Work History
Education
Skills
Certifications and Courses
Timeline
CustomerServiceRepresentative

Rowaa Ishtayah

Sales Manager

Summary

I'm an enthusiastic and highly motivated individual who has a clear understanding of the role and responsibility the field of sales and marketing, I aspire to change the way of thinking about the great importance of the sales and marketing department in every station, I have the ability to establish, maintain and develop effective working relationships with investors, employees and partners.

I possesses a broad technical, personal effectiveness and leadership.

Work History

Marketing and Sales

MBF Group
Nablus
02.2021 - 05.2023
  • Responsible for fulfilling all sales matters and marketing, providing complete and correct information about the services provided by the company in accordance with the basic regulations systems procedures and policies of the company.
  • Providing the service that meets the customer's desire.
  • Full understanding of the services provided by the company within the scope of work.
  • Full readiness to answer customer inquiries.
  • Provide information about the advantages of the services you provide to customers and encourage them to try these services.
  • Provide training to newly hired employees in the business.
  • Carry out the tasks assigned by the direct manager.
  • Make efforts to achieve the monthly and annual sales targets.

Quality Assurance Engineer

Tdm Systems
Nablus
02.2019 - 03.2021

Responsible for managing the e-learning and distance learning system in general In addition to following up the system quality assurance with the team of programmers in the company.

Marketing

24/7 Trade Company
Nablus
10.2018 - 01.2019

Marketing for e-commerce programs in the Gulf countries.

Technical Support and Sales

Mada Internet Services
Nablus
04.2018 - 10.2018
  • Following up the technical problems of subscribers of ADSL Internet services over the phone.
  • Follow up on all added services from Mada.
  • Collecting a number of new customers during the month.

Education

Bachelor of Science - Information Technology, Computer Science

An-Najah National University
Nablus, Palestine
09.2016 - 05.2017

Skills

    Problem-Solving

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Certifications and Courses

 

  • Human development courses series, 04/22
  • Sales art, 02/2021
  • ASP.NET, 03/2017
  • Alshamel Accounting, 12/2017
  • Android Application, 05/2016
  • Be ready to work, 02/2016
  • Volunteer at Celt center in An-Najah National University, 09/2015

Timeline

Marketing and Sales

MBF Group
02.2021 - 05.2023

Quality Assurance Engineer

Tdm Systems
02.2019 - 03.2021

Marketing

24/7 Trade Company
10.2018 - 01.2019

Technical Support and Sales

Mada Internet Services
04.2018 - 10.2018

Bachelor of Science - Information Technology, Computer Science

An-Najah National University
09.2016 - 05.2017
Rowaa IshtayahSales Manager