Summary
Overview
Work History
Education
Skills
Timeline
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Reem Omar

Ramallah

Summary

I am a dedicated and results-oriented professional with over 9 years of experience in roles that require direct interaction with individuals and groups. My expertise encompasses public relations, event coordination, media editing, and delivering educational presentations in both Arabic and English, my native languages. I thrive in collaborative environments and am passionate about fostering positive relationships and effective communication.

Overview

16
16
years of professional experience

Work History

Tour Guide & Cultural Experience Specialist

Trip Advisor (Behind the Wall)
01.2023 - Current


  • Provide guided tours in Ramallah, offering visitors an immersive experience of the city’s rich history, vibrant culture, and unique culinary traditions.
  • Educate tourists about the historical and cultural significance of Palestine, placing it within a global context.
  • Customize tours to meet the specific interests and needs of clients, ensuring a personalized and memorable experience.
  • Foster cross-cultural understanding by sharing the local perspective on global events and history.
  • Committed to creating lasting memories and meaningful connections for visitors through authentic, engaging tours.

Head of Visitors Services Department /Social Media Assistant

Yasser Arafat Museum
01.2017 - 09.2023
  • Led and conducted daily guided tours and presentations for both diplomatic and civilian groups in Arabic and English, enhancing visitors’ understanding of the museum's exhibits and mission.
  • Supervised, trained, and mentored new staff, ensuring consistent delivery of high-quality visitor services.
  • Played a key role in the planning, coordination, and execution of events in collaboration with local and international organizations, strengthening the museum's external relationships and outreach.
  • Compiled and submitted comprehensive daily and annual reports to the museum director, ensuring effective communication and documentation of departmental activities.
  • Developed, edited, and curated media content for the museum’s website, contributing to the organization’s online visibility and engagement.
  • Assisted in the creation of the Yasser Arafat Foundation’s first digital archive (2020-2021), preserving historical materials and enhancing access to archival resources.
  • Delivered interpretive services through workshops, special events, and exhibits, providing visitors with a deeper understanding of the museum’s cultural and historical significance.

Cultural Exchange Coordinator / Youth City Council

Ramallah Municipality
01.2009 - 01.2011
  • Organized and facilitated cultural exchange programs to promote international understanding and collaboration among youth.
  • Contributed to awareness campaigns aimed at preventing tobacco and alcohol use among young people.
  • Actively supported initiatives addressing youth violence and abuse, advocating for positive social change and conflict resolution.
  • Provided translation and delivered presentations in both Arabic and English, ensuring effective communication with diverse audiences.

Education

Bachelor of Arts - Journalism Minor Sociology

Birzeit University
Palestine
06-2016

Lutharen School of Hope
Ramallah, Palestine
01-2012

Skills

  • Bilingual Proficiency in Arabic and English
  • Multitasking: Highly skilled in managing multiple tasks efficiently and effectively
  • Technical Proficiency: Proficient in Microsoft Office Suite and various other software tools
  • Communication & Social Skills: Strong verbal and written communication skills with the ability to connect with diverse audiences
  • Teamwork & Independence: Able to work collaboratively in a team or independently with equal effectiveness

Timeline

Tour Guide & Cultural Experience Specialist

Trip Advisor (Behind the Wall)
01.2023 - Current

Head of Visitors Services Department /Social Media Assistant

Yasser Arafat Museum
01.2017 - 09.2023

Cultural Exchange Coordinator / Youth City Council

Ramallah Municipality
01.2009 - 01.2011

Bachelor of Arts - Journalism Minor Sociology

Birzeit University

Lutharen School of Hope

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Reem Omar