Leading Technical Support and QA Excellence: Expertly managingsupport teams, ensuring seamless IT solutions, and driving continuousimprovement through meticulous QA testing and strategic problem-solving.
As a Digital Marketing Specialist, I managed social media adcampaigns, ensuring they reached the right audience and droveengagement. I also analyzed performance data to optimize futurecampaigns and support overall marketing strategies.
Customer Support Management
Technical Support
Project Management
Quality Assurance
Functional Testing
Agile Methodology
Scrum Methodology
Task Prioritization
Team Collaboration
Organizational Skills
Multitasking Abilities
Training and mentoring