Summary
Overview
Work History
Education
Skills
Trainings
Timeline
Generic

Omar Natsheh

Hebron

Summary

• A proven history of successful management of various Telecom domains, platforms and transformational mentoring of infrastructure personnel
• Over thirteen years of diverse technical experience in network management and systems administration, including designing, configuring, installing, and troubleshooting hardware, software, and peripherals
• A strategic thinker with a proactive approach to security
• Team player with a positive attitude and creative ideas with the ability to foster collaborative environments with staff and leadership
• Exceptional customer service skills with a track record of achievements

Overview

15
15
years of professional experience

Work History

VOIP & CCTV Engineer

Seder
04.2022 - Current
  • Install CCTV equipments in a project based environment
  • Enhanced system performance by conducting regular maintenance and troubleshooting of CCTV equipment.
  • Installing YEASTAR VOIP PBX Systems


RF Optimization Senior Engineer

Jawwal
10.2018 - 03.2022
  • IBS sites planning and optimization
  • Ericsson systems 3G & 2G KPI optimization
  • Ensuring desired power control parameters are present in the system for both uplink and downlink
  • Resolving UL RSSI issues with desired SIR
  • HUPs upgrades for High CE utilization sites
  • SHO overhead improvement in region with soft changes and physical optimization
  • Mass event parameters implementation and ensuring good accessibility throughout during sports events


Broadband Services Unit Head

Jawwal
01.2016 - 09.2018
  • To manage products, enhancing the current services and products offered in line with the business strategy needs, both technically and commercially
  • Full commercial responsibility for mobile broadband products
  • Build and maintain excellent customer relationships with new and existing clients
  • Liaising with various internal staff members (at all levels) and departments, in particular Marketing to implement an appropriate marketing strategy for different products
  • Seek for new products and services implemented in the global market. Set up products strategy, drive the performance of existing products and develop company’s products portfolio
  • To monitor product performance in terms of uptake usage and customer satisfaction and make changes as necessary
  • Deliver and manage service launches internally describing internal/client benefits, and future developments. Provide ongoing product maintenance support to the team

IP Core, Packet Core Acting Section Head

Jawwal
06.2011 - 12.2015
  • Direct and manage project development from beginning to end
  • Task distribution for team members
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management
  • Report project status to executive teams, escalation status, and steering committee input
  • Selected and planned the removal of existing Network infrastructure, to the MPBN infrastructure
  • Prepared and managed the yearly Telecom infrastructure needs within budgetary constraints
  • Evaluated and researched new technologies and determined future needs, in addition negotiating installation, support, and maintenance contracts
  • perform all tasks of Data service engineer listed previously

Data Services and GPRS Engineer

Jawwal
06.2009 - 06.2011
  • Implemented network monitoring system to provide instant notifications for unresponsive nodes to increase efficiency and response times for support remediation
  • Managed all network equipment throughout the infrastructure - maintaining current support documentation, network diagrams, and configuration guides
  • Researched and implemented open source configuration backup solution for firewalls, switches, and routers
  • Operate and maintain SGSN & GGSN
  • Configuration of APN's Internet, WAP, MMS, Blackberry, etc.
  • GPRS National and International Roaming configuration and testing.
  • Internet international connectivity & peering for the data backbone, GRX connectivity.
  • DNS Server Administration
  • Backbone networks operation based on MPLS applications (L3VPN, VPLS) in multivendor environment (Juniper, SmartEdge, Cisco)

Education

Bachelor of Engineering - Telecommunications

International Islamic University Malaysia (IIUM)
Malaysia
04.2009

Skills

  • Project and Team Leadership
  • Installation and Integration
  • Network Architecture and Design
  • Network Management and Monitoring
  • Cost Benefits Analysis
  • Network Security Design and Implementation
  • Project Management

Trainings

  • Advanced Junos Security (AJSEC)
  • JunOS for Security Platforms (JSEC)
  • SGSN 2010 Configuration
  • ·GGSN 2010 Network Engineer
  • ·SASN 2012 Configuration & Administration
  • SMARTEDGE System Troubleshooting
  • SMARTEDGE system operation & maintenance
  • SMARTEDGE IP QoS
  • Information security course part 1, 25 hours course
  • Information security course part 2, 25 hours course
  • Implementing CISCO IP routing for CCNP
  • Implementing CISCO IP switched networks for CCNP
  • TSHOOT for CCNP
  • Configuring Juniper Networks Firewall/IPSec VPN Products (CJFV)
  • Integrating Juniper Networks Firewall/ IPSec VPN Products (IFVH)
  • Advanced Juniper Networks IPSec VPN Implementations (AJVI)
  • IPWorks for IMS
  • COMPTIA Security +

Timeline

VOIP & CCTV Engineer

Seder
04.2022 - Current

RF Optimization Senior Engineer

Jawwal
10.2018 - 03.2022

Broadband Services Unit Head

Jawwal
01.2016 - 09.2018

IP Core, Packet Core Acting Section Head

Jawwal
06.2011 - 12.2015

Data Services and GPRS Engineer

Jawwal
06.2009 - 06.2011

Bachelor of Engineering - Telecommunications

International Islamic University Malaysia (IIUM)

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Omar Natsheh