Summary
Overview
Work History
Education
Skills
Basketball, Weight-lifting, Kickboxing, Spending time with my family.
Languages
Timeline
Generic

Muntaser Hamdalla

Al-Bireh/Ramallah,West-Bank-Palestine Territory

Summary

Organized Associate with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Natural talent for providing great customer service. Brings phenomenal attention to detail and quick-learning abilities. Dedicated to exceeding expectations and completing work on time.

Resourceful and dedicated to providing elevated customer service to generate loyal clientele.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Auto Detailer and Customer Service Associate

Mikes Auto Sales
2022.08 - 2023.11
  • Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
  • Polished windows and mirrors of vehicles and equipment.
  • Wiped down and polished interior and exterior surfaces.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Streamlined the detailing process for increased efficiency and reduced turnaround time.
  • Maintained records of cleaning activities.
  • Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Educated customers on proper vehicle maintenance practices, fostering trust and loyalty among clientele.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Inspected vehicles and equipment for visible damage.
  • Provided exceptional customer service and addressed customer inquiries.
  • Supported company growth by consistently delivering high-quality services, leading to increased customer referrals and repeat business.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
  • Instituted quality control measures to assess completed jobs before releasing vehicles back to customers, minimizing return visits due to dissatisfaction or incomplete workmanship.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
  • Reported daily work progress and encountered problems to management.
  • Collaborated with team members to complete large-scale projects within tight deadlines, maintaining a high level of quality workmanship.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Resolved problems, improved operations and provided exceptional service.
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to learn quickly and adapt to new situations.
  • Delivered services to customer locations within specific timeframes.
  • Strengthened communication skills through regular interactions with others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Associate of Science - Engineering Mechanics

Monterey Penninusula College
Monterey, California, USA
05.2024

Associate of Arts - General Studies

Monterey Penninsula College
Monterey, California, USA
05.2024

Skills

  • Team Collaboration
  • Damage Prevention
  • Power Equipment Operation
  • Minor Repairs
  • Administrative Support
  • Creative Thinking
  • Communication and Interpersonal Skills
  • Strategic Planning
  • Inventory Management
  • Equipment Adjustments
  • Safety Standards and Protocols
  • Problem Identification
  • Regulatory Compliance
  • Special Event Preparation
  • Decision-Making
  • Customer Service
  • Supply Inventory Management
  • Staff Assistance
  • Relationship Building
  • New Employee Training
  • Calendar and Scheduling Software
  • Team Coordination
  • Information Analysis
  • Productivity and Time Management
  • Strong Work Ethic
  • Work Planning

Basketball, Weight-lifting, Kickboxing, Spending time with my family.

I aim to be very active and use my energy to enhance my quality of life, with a goal to establish a sustainable work and life balance. meanwhile, continuing to advance my education and academic pursuits for future career paths. 

Languages

English, Arabic
Native language
English
Proficient
C2
Arabic
Intermediate
B1

Timeline

Auto Detailer and Customer Service Associate

Mikes Auto Sales
2022.08 - 2023.11

Associate of Science - Engineering Mechanics

Monterey Penninusula College

Associate of Arts - General Studies

Monterey Penninsula College
Muntaser Hamdalla