Manal Mousa Alami
Events, Communications & Reporting Expert
Summary
Coordinated Event Management Intern skillful in liaising with vendors and suppliers, negotiating contracts and maintaining computer and physical filing systems. Detailed and attentive individual with more than 20 years of experience assisting with planning and executing local, international conferences and events. Collaborative events manager recognized by management for extensive event planning and management knowledge and outstanding time management and multitasking abilities
Overview
30
30
years of professional experience
3
3
Certifications
1
1
Language
Work History
Events & Reporting Expert
06.2021 - Current
- Communication: Developing communication plans & strategies, including but not limited to social media, media relations, media material development, events management and reporting
- Developing communication content and materials (social media, success stories, case studies, info., and video graphics), in both English and Arabic to promote the Programme’s activities;
- Development of Programme reports and press packages in direct collaboration with counterparts and stakeholders;
- Animating linkages with local, regional and international news platforms (digital and conventional) through different activities;
- Establishing and supporting Public Relations and Media activities, events, and Awareness Sessions with relevant local groups, associations, and media outlets;
- Reporting: Monitoring and reporting Programme activities against KPI’s, collecting and analyzing data, providing recommendations of best practices, reflecting challenges and achievements toward results
- Collecting data, tracking records and verification of programme implementation progress;
- Analyzing collected data and projects’ progress reports and recommending measures to strengthen and improve the programme results;
- Maintaining a comprehensive reporting system for all programme activities, producing required briefings and reporting key milestones for partners and donors;
- Gather and collect data regularly according to the approved KPI’s and M&E plan, including the implementation of a field monitoring plan with field/virtual visits to partner organizations, final target audience/beneficiaries and the implemented interventions;
- Monitoring evaluating Programme activities and results, working closely with International and Local Experts, Counterparts and Stakeholders;
- Preparing consolidated quarterly and annual programmatic progress reports, both internally and for counterparts;
- Disseminating key results and best practices in direct cooperation with the PMU (Project Management Unit) team;
- Events: Theme & concept development, creative writing, events management and post event follow up
- Event concept and theme development, related to CleanTech, EnMS;
- Event checklist and vendors follow up;
- Follow up with designated team;
- Event reporting and evaluation.
Co-founder
Um Suleiman Farm
02.2016 - Current
- Identified bottlenecks and arising problems and formulated an action plan to go about expanding and improving the value chain of vegetables within the farm,
- Designed, coordinated, and conducted market system research and analysis of vegetables grown in the farm,
- Formulated farmer questionnaires and handled all field word associated,
- Conducted interviews with input suppliers across the value chain,
- Connected and recruited female farmers to the farm,
- Presented recommendations to maximize resources available.
GIZ
01.2020 - 01.2021
- MOL (Ministry of Labor)
- Assessment of MOL communications tools (website, social media, email communications and print publications), consider the effectiveness of MOL current communications team and structure, and produce and guide initial implementation of a 1-year strategic communications plan for MOL
- Development of the Communication Strategy included;
- Desk review of the project documents and guidelines,
- Conducting a stakeholder analysis to identify target audiences,
- Reviewing project intervention strategies and stakeholder engagement mechanisms,
- Conducting communications needs assessment for the different levels of stakeholders,
- Developing appropriate messaging framework for target audience,
- Developing a project visibility plan,
- Developing a comprehensive 1-year communications strategy with clear audience definitions, context, objectives, resource needs, media channels, delivery strategies including key messaging,
- Providing a measurement plan for tracking progress with the communication strategy,
- European Union, Jerusalem, Palestine, Consultancy – Development of Outreach and Communication Strategy
Association Executive Program
American School for Association
01.2019 - 01.2020
- Developing a communication strategy for the EU to enhance program visibility, knowledge & learning, and stakeholder engagement
- The purpose of which is to promote efficient and effective information flow among various stakeholders including beneficiaries, partners, key stakeholders, the PA, other collaborating development partners and the European Union
- Providing an innovative communication and visibility plan that describes stakeholder communication plan, case studies, strategies for dissemination of research findings, interventions, training, project publications, project visibility & branding, press releases, impact stories and desired communication platforms for information dissemination
- Development EU Communication Strategy included,
- Desk review of the project documents and guidelines,
- Conducting a stakeholder analysis to identify target audiences,
- Reviewing project intervention strategies and stakeholder engagement mechanisms,
- Conducting communications needs assessment for the different levels of stakeholders,
- Developing appropriate messaging framework for target audience,
- Developing a project visibility plan,
- Developing a comprehensive 1-year communications strategy with clear audience definitions, context, objectives, resource needs, media channels, delivery strategies including key messaging,
- Providing a measurement plan for tracking progress with the communication strategy
Client Service Director, USAID Account Manager
Al-Nasher Advertising Company
01.2012 - 01.2018
- Leading and managing client services team to provide highest levels of client servicing,
- Building strong client relationships while identifying and initiating new business opportunities,
- Providing monthly reports,
- Plan and allocate resources, including management of a team of client service professionals,
- Recruiting new team members when opportunities arise, Leading execution of client development plans for Key Client Strategic Communication needs,
- Administered best practice in client servicing while holding regular sessions with client servicing team to share knowledge and experience,
- Seeking and developing client development opportunities,
- Leading and managing top accounts, and they include:
- USAID: Managing USAID account – promote USAID visibility in WB & Gaza,
- Development of outreach and communication strategy,
- Media relations media monitoring
- Success stories and content development
- USAID story telling – achievements promotional campaigns
- Branding, events, outreach campaigns, designs, campaign development,
- Palestine Islamic Bank: Developing strategic communication plans for the PIB in addition to Campaign development, corporate gifts, CSR, Branding Etc.,
- Care International: Citti project – brand development, merchandising, training cooperatives to reach local markets, and reporting.
General Manager
Accent Marketing
10.2007 - 12.2011
- Managed overall company operations,
- Worked closely with POS in the WB and conducted several activities for different products and services,
- Developing strategic communication plans for key clients like Jerusalem Cigarette Company-JCC, United for International Trade, and AzizA Poultry,
- Lead promotional campaigns for United for International Trade, and JCC,
- Provided merchandising services, and trained promoters for POS activities for Wataniya Mobile, United for International Trade, Global Com, and Cairo Amman Bank,
- Launched several events services for AzizA, and PADICO,
- Designed and developed several brands for PPC, AzizA, and United for International Trade,
- Organized pre- and post-campaigns, in addition to assessing market research for AzizA, United for International Trade, Global Com, CAB, and JCC,
- Formulated and presented monthly, weekly reports to JCC and UIT board of directors and provided necessary inputs for annual reports and yearly plans
Events Manager
Al Nasher Advertising Company
01.2006 - 10.2007
- Lead event logistics including those organized locally, regionally and internationally
- Efforts included conferences, international exhibitions and national exhibitions such as ExpoTech ICT Exhibition and Conference, the 2nd National Furniture Show and the Palestinian Arab Private sector Forum,
- Managed Al Nasher major clients including USAID, Commercial Bank of Palestine, Arab Insurance company, UNDP, and Palestinian Industrial Unions,
- Planned public outreach activities, media relations and other related activities including budgeting and resource planning,
- Supervised public perception research studies,
- Palestinian Council of Ministers – Cabinet Secretariat, Ramallah, Palestine
External Relations Manager and Events Manager
01.2005 - 01.2006
- Coordinated all network developments and linkages between the private sector and the public sector,
- Managed all events related to the Prime Minister office- PMO such as visits and meetings with foreign delegations,
- Handled Media and PR relations such as press releases, awareness campaigns, and public visits, and
- Cooperated with several ministries to develop their Public Relations departments
Trade Promotion Officer
Palestine Trade Center
07.2004 - 01.2005
- Managed logistics of the Trade Promotion Department event at PalTrade locally, regionally, and internationally,
- Pioneered different ICT events, local, regional & international:
- EXPOTECH Palestine: Local Palestinian exhibition and conference for IT products,
- Gitex – Dubai: preparations and logistics for Palestinian exhibitors,
- Hi Tech –Qatar: Managing Logistics and preparations
- Managed BIT – Exhibition in Milan Italy,
- Consolidated preparations and logistics for launching the agribusiness sector in Palestine,
- Achieved preparations and logistics for study tours in regional countries
- Managed and prepared the plan for Olive Oil awareness campaign in Palestine,
- Prepared and managed an event for the Jerusalem Stone
- Show in Jordan on July 24th, 2004,
- Carried out preparations and logistics for the Verona- Italy show for Palestinian exhibitors,
- Coordinated preparations and logistics for the Annual
- Furniture show in Ramallah – West Bank – Palestine.
Programs Coordinator
Development Alternative Inc
09.2001 - 01.2005
- Organized different events at the BDU for different sectors,
- Prepared action plans for different events,
- Participated in editing marketing material,
- Followed up on logistical issues for several events,
- Coordinated and prepared ASAE launching of a nation-wide training program for Palestinian Chamber of Commerce and PFI
- Association Executive
- Program (AEP),
- Assisted in the drafting of program materials in coordination with American consultants,
- Became a certified trainer in the Palestinian Society for Association Executives,
- Conducted a field assessment process to study PCU operation and drafted a findings report,
- Participated in an advisory committee to restructure PCU to improve efficiency and reliability, and
- Organized with fellow team members and held workshops and training programs for PCU personnel.
Events Manager
Ellam Tam
01.1999 - 09.2001
- Assisted in launching of an advertising campaign for Jawwal (mobile) in the West Bank,
- Facilitated a training program for the Call Center (Jawwal) on public relations and customer service,
- Conducted a product-advertising workshop for HP computers in coordination with the Palestinian IT sector and the Palestinian Technology Association,
- Organized an exhibition campaign for the upcoming Palestinian fashion Designer, Walid Maw’ed and the prominent Greek photographer Chryssa Panoussiadou,
- Obtained sponsorship, arranged guest list and managed the entire event planning process for above mentioned exhibition, and
- Coordinated with PALTEL and the Center for Continuing Education at Birzeit University to jumpstart “Across Borders”, refugee based communication centers to connect families of the Palestinian Diaspora.
Education
Bachelor of - English Literature, Journalism
Bethlehem University
Skills
Computer: undefined
Certification
Farah O Aktar Exhibition: MC for Exhibition daily activities, Fashion Shows, Hair Salon shows, and Exhibitors shows
Timeline
Events & Reporting Expert
06.2021 - Current
GIZ
01.2020 - 01.2021
Association Executive Program
American School for Association
01.2019 - 01.2020
Co-founder
Um Suleiman Farm
02.2016 - Current
Client Service Director, USAID Account Manager
Al-Nasher Advertising Company
01.2012 - 01.2018
General Manager
Accent Marketing
10.2007 - 12.2011
Events Manager
Al Nasher Advertising Company
01.2006 - 10.2007
External Relations Manager and Events Manager
01.2005 - 01.2006
Trade Promotion Officer
Palestine Trade Center
07.2004 - 01.2005
Programs Coordinator
Development Alternative Inc
09.2001 - 01.2005
Events Manager
Ellam Tam
01.1999 - 09.2001
Bachelor of - English Literature, Journalism
Bethlehem University
Similar Profiles
Shlomo JaffeShlomo Jaffe
Highschool Math Tutor at NAHighschool Math Tutor at NA
CLÉLIA CROZE-LABBECLÉLIA CROZE-LABBE
Baby sitter at NABaby sitter at NA
Jaylen Tindale-SeymourJaylen Tindale-Seymour
Property Maintenance at NAProperty Maintenance at NA
Priscila TeixeiraPriscila Teixeira
Babysitter at NABabysitter at NA
KENIA KWIERSKENIA KWIERS
<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA