Majed Khaled. AbuHasna
MARKETING AND SALES OFFICER
Gaza,GZA
Summary
Sales and Marketing Account Manager with 4+ years of experience at a local internet service provider company, grew company's monthly revenue by 15% through bringing and maintaining customers every month at a higher base-price than our competitors using my top-notch negotiation skills and selling techniques, was the first among my colleagues to introduce annual and even multiple years payments to customers, which massively increased company's growth by increasing its cash-flow, Highly motivated,very proficient with computers.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Sales Account Manager
Fusion for Internet Services and Communications
Gaza City, Beirut St., Palestine, State Of.
02.2018 - Current
- Managing customer accounts technically, financially and legally through contracts renewals.
- Developing multiple pricing strategies and campaigns to achieve company's target.
- Monitoring customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Contacting hundreds of new and existing customers to discuss new products and services.
- Currently handling Third of the company's total monthly revenue.
- Training peers and management team on internal system supports and implementation plans.
- Developing the negotiation skills and methods in the company which helped in greatly increasing the number of new customers, and maintaining the existing ones.
Customer Care Representative
Fusion for Internet Services and Communications.
Gaza City, Palestine, State Of.
10.2016 - 01.2018
- Maintained the continuity of the existing customers by offering new competitive prices or value added services.
- Solved many technical difficulties that may face the existing customer, such as routers configurations.
- Physically visited hundreds of customers in the aim of increasing their satisfaction and loyalty.
- Maintained superior quality by reducing downtime to maximize customer support and meet revenue goals.
Education
Bachelor of Science - Business Administration And Management
02.2015 - 05.2019
Skills
Fluent in English & Arabic
Excellent negotiation skills
Market trend analysis
Business growth and retention
Professional Typist: 100 WPM
Account Management
Territory sales management
Crypto News
Was introduced to Crypto Currencies in 2017, very interested in the future of crypto as I think it will be a solid replacement for Fiat, I even have invested some in it myself, making a decent amount of money so far!
Timeline
Sales Account Manager - Fusion for Internet Services and Communications
02.2018 - Current
Customer Care Representative - Fusion for Internet Services and Communications.
10.2016 - 01.2018
Al-Azhar University of Gaza - Bachelor of Science, Business Administration And Management
02.2015 - 05.2019