Summary
Overview
Work History
Education
Skills
References
Achievementsandcourses
Timeline
Generic

Lana Bawatna

Premier Relation Manager
Al-Bireh

Summary

Secure a responsible career opportunity in a reputable organization to fully utilize my technical skills and abilities that I gained through my experience in the working environment. Also, seeking to learn, have fun in overcoming obstacles while holding the ability to perform a range of administrative tasks and staff support duties.

Dynamic and highly skilled person with 2+ years of experience in managing and communication, experienced in first-line customer service and satisfaction, had a logical mind with excellent problem-solving skills. In addition, gained skills related to communication, marketing and management through my career.

Overview

2025
2025
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Secretary

Carara Marble company
Ramallah , Ramallah
1 2021 - 05.2022
  • Keeping records of sent and received mail and sorting it by department, location and category
  • Manage inventory, transportation, and other logistics processes
  • Ensure that quality, quantity, customer satisfaction, and financial commitments are met
  • Partner and communicate with manufacturers, suppliers, and customers
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

Developer

Palestinian Center for Youth Economic Empowerment (CYEE)
01.2021 - 04.2022
  • Develop and organize public awareness events and advertise them
  • Creating databases for media companies and supporting media coordination
  • Organizing meetings and workshops for youth

Professional Business Applications

Arab road for consulting and training
Ramallah , Ramallah
01.2018 - 04.2021
  • Build confidence and credibility
  • Make succession planning easier
  • Improved efficiency
  • Re-energize your staff

Customer Service

Bank Of Palestine
06.2022 - 05.2024
  • worked for two years in the employee Services Department where I developed strong skills in problem-solving and teamwork under pressure

Premier Relationship Manager

Bank Of Palestine
Ramallah , Ramallah
01.2024 - Current

currently employed in the Premier Department , effectively managing tasks and collaborating with team members

Education

Bachelor's Degree - Business Administration, Project management

Birzeit University
Ramallah
01.2017 - 01.2021

Skills

  • ability to work under pressure and manage multiple tasks efficiently

  • strong problem-solving skills with a focus on delivering quick solution

  • excellent interpersonal skills, capable of interacting with diverse groups within community

  • good knowledge of microsoft office programs

  • leadership skills and teamwork

  • ability to learn new concepts

References

Samer Ajouli, General Manager, Carara Marble company, Samer@carara.ps, 0599592000

Achievementsandcourses

  • The Palestinian Center for Youth Economic Empowerment (CYEE), 01/01/21, Develop and organize public awareness events and advertise them., Creating databases for media companies and supporting media coordination., Organizing meetings and workshops for youth.
  • Professional Business Applications At Arab road for consulting and training, 01/01/18, Build confidence and credibility, Make succession planning easier, Improved efficiency., Re-energize your staff

Timeline

Premier Relationship Manager

Bank Of Palestine
01.2024 - Current

Customer Service

Bank Of Palestine
06.2022 - 05.2024

Developer

Palestinian Center for Youth Economic Empowerment (CYEE)
01.2021 - 04.2022

Professional Business Applications

Arab road for consulting and training
01.2018 - 04.2021

Bachelor's Degree - Business Administration, Project management

Birzeit University
01.2017 - 01.2021

Secretary

Carara Marble company
1 2021 - 05.2022
Lana BawatnaPremier Relation Manager