Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Loan Officer.
Asala for Development and Credit
06.2023 - Current
Originated, reviewed, processed, closed, and administered customer loan proposals.
Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
Assisted customers in understanding loan terms and conditions to make informed decisions.
Developed strong relationships with customers through high levels of customer service.
Examined customer loan applications for loan approvals and denials.
Maintained strict confidentiality of bank records and client information.
Assisted customers with completing loan applications and other paperwork.
Negotiated loan terms and conditions with customers to secure best deal.
Processed loan applications and monitored progress from start to finish.
Monitored loan repayments and followed up on delinquent accounts, minimizing non-performing assets.
Collaborated with other departments to promptly process loan applications.
Accountant
Jarwan Mall
07.2022 - 03.2023
Handled day-to-day accounting processes to drive financial accuracy.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Reconciled accounts and reviewed expense data, net worth, and assets.
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
Ensured accurate and timely payroll processing for over 37 employees, maintaining employee satisfaction and compliance with labor laws.
Input financial data and produced reports using (Shamel Financial )
Social Media Representative and Online Sales
JarwanMall
02.2022 - 07.2022
Running company social media advertising campaigns
Monitoring the company's brand on social media
Overseeing customer service provided via social media
Responsible for entering invoices into the accounting system
Transmitting daily deposits to the bank, and preparing journal entries for review by the accounting staff
Reviewing accounts payable to include bank check requests, deposit review, bank draw, bank reconciliations, cash projections, and cash and accounts receivable balances
Scheduled regular content updates using scheduling tools, ensuring consistent presence on all channels even during off-hours or holidays.
Improved customer engagement through timely responses to inquiries on various social media platforms.
Analyzed social media data to identify trends and optimize future content strategies for better results.
Social Media Representative
JarwanMall
01.2020 - 11.2021
Building a social media presence by maintaining a solid online presence
Responding to comments on each of our accounts
Analyzing data to determine whether social media campaigns have achieved their objectives
Increased user base by promoting brand awareness and launching key marketing efforts.
Researched and identified new opportunities for increasing company's social media presence.
Strategized and developed video content for client's website and social media publications.
Devised effective link-building campaigns to increase website authority and visibility.
Managed search engine marketing budgets and tracked campaign performance.
Designed paid client ads for use on diverse social media platforms.
Photographer
Zoya Advertising
03.2016 - 10.2019
Photography on several occasions with a number of studios and working at melon fix for selling cellular devices
Took photos from different angles and perspectives to capture perfect images.
Photographed high-quality images for various print and digital projects.
Continuously improved technical skills by staying updated on industry trends and new equipment.
Utilized natural and artificial lighting to capture desired images and maintain quality.
Developed strong relationships with clients, ensuring their comfort and ease during portrait sessions.
Delivered outstanding customer service, addressing any concerns or questions promptly and professionally.
Education
Bachelor of Design - Financial And Banking Sciences
Al-Quds Open University
01.2017 - 01.2022
Skills
Problem-solving
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Loan Officer.
Asala for Development and Credit
06.2023 - Current
Accountant
Jarwan Mall
07.2022 - 03.2023
Social Media Representative and Online Sales
JarwanMall
02.2022 - 07.2022
Social Media Representative
JarwanMall
01.2020 - 11.2021
Bachelor of Design - Financial And Banking Sciences
Al-Quds Open University
01.2017 - 01.2022
Photographer
Zoya Advertising
03.2016 - 10.2019
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