Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Kamil Manneh

Kamil Manneh

Bethlehem,Bethlehem

Summary

Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences. Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of Location with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue. Educated tourism professional with love of all things artsy. Highly adept at creating entertaining scripts and well-versed in marketing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Tourism Manager

Tour Guide
09.2015 - Current
  • Trained apprentice guides to educate on information to present to tourists and travelers.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Demonstrated superior professionalism while interacting with customers and vendors.
  • Checked tour vehicles for cleanliness, safety and functionality.
  • Developed engaging and informative scripts, guiding tour members through attractions.
  • Informed tour members of safety risks associated with attractions, confirming customer security.
  • Arranged for additional resources and personnel when needed to accommodate larger tour requests.
  • Furnished customers with unique experiences by developing and creating new tour routes.
  • Delivered timely and accurate updates to tour coordinator regarding tour progress.
  • Guided groups of up to Number people on scheduled tours.
  • Assisted tour members with luggage, bags and maps while handling other helpful tasks.
  • Built personal relationships with guests to promote positive experiences.

Education

Diploma - Tourism And Travel Management

Dar Al Kalima University
Bethlehem

Skills

  • Data Communications
  • Operational Planning
  • Information Updates
  • Site Inspection
  • Gift Shop Operations
  • Operational Safety
  • Managing Operations and Efficiency
  • Group Oversight
  • Local History
  • Tourism Development
  • Cost Savings
  • Tourism Management
  • Cash Handling
  • Guest Flow
  • Scheduling Appointments
  • Educate Visitors
  • Dynamic Communication Skills
  • Calculator Usage
  • Tour Brochure Distribution
  • Quality Standards
  • Visitor Registrations
  • Vendor Partnerships

Accomplishments

1) Freelance Tour Guide

All West Bank Aug 2015 - Present

- Through the coordination with several local agents; worked as a freelance tour guide

in Bethlehem, Beit-Sahour, Hebron, Jerusalem and Jericho.

- Guiding several busses of Latino tourists to Bethlehem area and especially to the

Nativity Church.

- Accompanying and guiding several small groups, especially Central and South

American Consulate personnel and families in tours throughout the Bethlehem area and

especially to Herod’s Mountain

2) Beit-Sahour Souvenir Association

Beit-Sahour city Sep 2012 - Jan 2013

- Souvenirs and jewelry salesman for tourists at the shop.

- Partly taking tourists to the nearby Shepherd’s Field working as a tour guide.

3) The Three Arches Company (Souvenir Shop)

Bethlehem city Sep 2011 - May 2012

- Managed to sell all kinds of souvenirs and jewelry to tourists and visitors at the shop.

- Demonstrated persuasive abilities by explaining the origin of all items for the tourists.

- Coordinate with the management on needed items requested by tourists.

Certification

  • Licensed Job Title - Timeframe
  • Certified Job Title, Company Name - Timeframe

Languages

Arabic
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Italian
Intermediate (B1)
Hebrew
Elementary (A2)

Timeline

Tourism Manager

Tour Guide
09.2015 - Current

Diploma - Tourism And Travel Management

Dar Al Kalima University

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Kamil Manneh