Ismail Mohamed Ismail Sulaiman
Hebron,Palestine
Summary
Computer Systems Engineer with 2.5+ years in Network Operations and growing SRE expertise. Proven track-record in proactive monitoring (Zabbix, Nagios), incident reduction (~60% recurring incidents), and automation (8→3 sites). Strong Linux foundation; currently upskilling in AWS, Docker, Kubernetes & Ansible. Fluent in English (IELTS 7) and native Arabic speaker.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Site Reliability Engineer (SRE)
Tucows / AHL Logics
Hebron
06.2025 - Current
- Built CI/CD pipelines and automated provisioning using Ansible and Python.
- Managed Docker and Kubernetes environments to ensure service reliability.
NOC Engineer
Tucows / AHL Logics
Hebron
11.2022 - 05.2025
- - Monitored 8+ sites (Zabbix, Nagios), reduced to 3 via automation.
- - Ensured 99.9% uptime, troubleshot Linux systems, on 24/7 shifts.
Education
B.Sc. - Computer Systems Engineering
Palestine Polytechnic University
01.2022
Skills
- Monitoring tools: Zabbix and Nagios
- Operating systems: Linux and TCP/IP
- Cloud technologies: AWS and Docker
- Container orchestration: Kubernetes and Ansible
- Scripting languages: Python and Bash
- Networking fundamentals: CCNA basics
- Leadership and teamwork skills
- Problem-solving and communication abilities
Certification
- Certifications: CCNA, McKinsey Forward
Courses & Learning
- Enrolled in an AWS course on Udemy (2025)
- Studying web development fundamentals independently
- Actively improving Python scripting for automation
Languages
- Languages: Arabic (Native), English (Fluent, IELTS 7)
Timeline
Site Reliability Engineer (SRE)
Tucows / AHL Logics
06.2025 - Current
NOC Engineer
Tucows / AHL Logics
11.2022 - 05.2025
B.Sc. - Computer Systems Engineering
Palestine Polytechnic University
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