Experienced Program Manager and Education Specialist with over a decade of work in international NGOs across Gaza. Proven leadership in education recovery, project management, community outreach, and finance with a strong background in emergency and post-conflict settings. Fluent in Arabic and English with cross-cultural communication and coordination experience.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Senior Education Specialist
Creative Associates International
GAZA
07.2024 - Current
Lead and coordinate a team of technical staff, providing guidance, support, and supervision to ensure successful project delivery
Contribute to a comprehensive assessment of the existing educational infrastructure, resources, and needs in the post-conflict, identifying priorities and opportunities for intervention and reconstruction
In coordination with the BEA COP and Gaza Lead, lead the team in planning, designing, and implementing educational programs and curricula that address the unique challenges and needs of children, teachers and youth affected by war, including psychosocial support/socio-emotional learning (PSS/SEL), recreational activities, STEAM, and life skills development
Engage with local communities, parents, and stakeholders, and CBOs/CSOs to promote the importance of education, encourage enrollment and retention, and foster a supportive environment for learning
Coordinate with other sectors, such as child protection, health, and infrastructure, to ensure a holistic and integrated educational recovery and development approach
Represent the organization in relevant meetings, conferences, and forums, advocating for the educational needs of children and youth in post-conflict settings
Provide input to reports, updates, and proposals to inform stakeholders and ongoing educational initiatives
Oversee the recruitment, training, and professional development of teachers, facilitators and educational personnel, ensuring they are equipped with the necessary skills and resources to provide quality education in Gaza
Community Outreach Lead
World Center Kitchen
Gaza, Gaza
02.2024 - 06.2024
Develop and implement community outreach strategies to engage with stakeholders and communities in need effectively
Establish and nurture partnerships with local organizations, government agencies, and businesses to support WCK's mission
Conduct assessments to identify community needs and tailor outreach efforts to address specific challenges
Plan and execute outreach events, campaigns, and initiatives to raise awareness and mobilize support
Monitor and evaluate outreach activities, collecting feedback to continuously improve community engagement efforts
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented with a strong work ethic.
Resolved problems, improved operations and provided exceptional service.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Programs Manager
Save Youth Future Society
Gaza, Gaza
11.2021 - 06.2024
Responsible for the overall management of the projects, including timely implementation, budget management, staff management, capacity building, and staff career development
Ensure that the scope of the projects is maintained in all phases
Create and implement detailed work plans needed to successfully complete the projects
Deliver timely and high-quality progress and technical reports on the projects for SYFS management, and donors in close collaboration with program staff and Executive Manager
Conduct periodical field visits to verify projects activities are implemented according to contractual targets
Ensure that all subordinates have clearly defined objectives and understand their responsibilities
Encourage a team culture of learning, creativity and innovation
Supervise documentation of all activities of the program and maintenance of an efficient program filing system including all program related documents
Managed cross-functional teams for successful project completion within deadlines and budgets.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Developed and maintained logistics workflows, procedures and reports.
Built teams to address project goals and objectives for multiple projects.
Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Implemented risk management strategies to mitigate potential barriers to project success.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Improved program efficiency by streamlining processes and implementing time-saving solutions.
Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Participated in pilot tests and revised programs based on feedback and results.
Championed best practices in project management, fostering a culture of continuous improvement.
Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
Optimized resource allocation, effectively balancing priorities and managing competing demands.
Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Identified program obstacles and communicated possible impacts to team.
Coached team members on professional development opportunities, contributing to improved overall performance.
Increased customer satisfaction through effective communication of program goals and expectations.
Finance and Admin Officer
Theatre Day Productions
Gaza
04.2020 - 11.2021
Compile and manage Office Budget;
Ensure timely submission of Monthly, and Annual Financial Reports
Prepare and submit Quarterly programmed reports
Ensure efficient payments and disbursements according to approved policy and procedures
Ensure internal control system is functional
Review Budgets and financial reports from Partners and ensure these comply with TDP Handbook requirements
Manage the audit assignment
Ensure all staff benefits are managed according to Human resource handbook guidelines, e.g
Medical, Staff Insurance, Pension, social security, travel insurance among others
Program Manager
Theatre Day Productions
Gaza
02.2016 - 04.2020
Responsible for the company regarding relations with formal institutions, government institutions, educational institutions, NGO's
Responsible for safeguarding all legal issues relevant to the company in cooperation with the steering committee
Responsible for annual and multiple year budgets
Network in the relevant donor community and organize donor visits to the company
Head of fund-raising and reporting for the company
In charge of personnel, including all contracts
Participate in developing the year activity plan
Responsible for all administrative and PR material produced and disseminated
Capacity Building and Advocacy Coordinator
Save Youth Future Association
Gaza, Gaza
12.2015 - 02.2016
Follow up with the students' capacity-building activities, including networking with training firms and the implementation of the training courses
Follow up with the students' advocacy activities
Participate in preparing for festivals, events, and selection camps
Participate in students' activities such as the virtual majles
Prepare training reports and evaluations
Project Manager
Save Youth Future Society
Gaza, Gaza
03.2015 - 12.2015
Company Overview: Child-Friendly Spaces Project funded by USAID implemented by CRS
Participate in the dissemination of monitoring and evaluation results and feedback into the planning of future projects and programs, including the preparation of special reports and lessons learned materials
Supervise work of Project Coordinators
Supervise administrative and technical program activities
Follow up the implementation of the program activities
Supervise technical and professional staff involved in the program activities under his/her responsibility
Ensure all program activities are implemented in a timely manner and according to donors' rules and regulations
Prepare and ensure timely input reporting as required (monthly, quarterly and/or annually)
Child-Friendly Spaces Project funded by USAID implemented by CRS
Program Officer
World Vision
Gaza
10.2013 - 11.2014
Prepare the projects log frames and the Detailed Implementation Plans
Orient the project coordinators on the strategies, policies and the financial procedures of the organization
Conduct the projects monitoring and follow up with the beneficiaries and the stakeholders
Write the regular MOUs, Contracts, reports (Quarter, Semi Annual and Annual), achievement publications, success stories, and strategy alignment reports
Keep up with the financial records, cash requisitions and expenses
Follow up with the admin procedures and organize the orientation sessions for the new employees and stakeholders
Network with partner civil society organizations and conduct cooperation meetings
Program Assistant
World Vision
Gaza, Gaza
07.2013 - 09.2013
Assist in writing Contracts and MOUs and keeping a tracking sheet
Field Assistant (Emergency Project)
World Vision
Gaza, Gaza
12.2012 - 03.2013
Assisted the Project Coordinators in completing the day-to-day work and finalizing the legal papers for the activities performed
Received the awarded goods from suppliers, prepared GRNs and distributed the goods to the various departments
Kept up with the CBOs to ensure the Emergency project delivers its goals
File and archive the financial and administrative transactions for the finance department
Analyst and Assistant Auditor (Intern)
IPWatch Corporation
Florence , Alabama
12.2010 - 05.2011
Helped set business plans for customers
Managed a team of International Employees in two International Trade Projects
Brainstormed and implemented Action Plans for opening new business markets in 5 countries
Assisted in auditing the financial documents of two companies
Helped in detecting financial and lawful fraud in litigation for the company
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Education
Bachelor - Accounting
Al Azhar University of Gaza
Gaza, Palestine
03.2006 - 06.2012
Skills
Proficient with Microsoft office package
Proficient with Microsoft 365 package
Public and private Leadership skills
Ability to coordinate events
Ability to coordinate with other partners and companies
Mature experience in cultures and cross-cultural interaction
Education Honors And Events
Organized EU call for proposals sessions in Gaza, 05/01/13
IELTS Certificate, Band 7 score, 04/01/13, British Council Gaza
Instructor, Injaz Association, Economics for Kids
Cultural Ambassador, NESA UGRAD Program, University of North Alabama, 2011
TOEFL degree, AMIDEAST, Gaza
Training
Security and Evacuation Training, World Vision
Occupational Stress Management Education Training, World Vision
How to be an Office Manager for an International Organization, Jump Start Training and Consulting, True
Project Management Certificate, Jump Start Training and Consulting
English Language Diploma (including Technical Writing), AMIDEAST, Gaza
Youth Leadership Training, 120 training Hours in four training modules: Leadership and Constituency Building, Communication and Advocacy, Negotiation and Conflict Resolution, Employability, MercyCorps
Community Service
Presented the ABB Association of the University of North Alabama in two states
Completed a sum of 200 community service hours within 10 months in the USA
Volunteered in the TaxFirst Project with Impact Alabama Association, helping low-income families to fill tax returns
Former student leader at the University Campus UNA
Personal Information
ID Number: 803027044
Passport Number: 5470171
Date of Birth: 03/03/88
Gender: Male
Nationality: Palestinian
Timeline
Senior Education Specialist
Creative Associates International
07.2024 - Current
Community Outreach Lead
World Center Kitchen
02.2024 - 06.2024
Programs Manager
Save Youth Future Society
11.2021 - 06.2024
Finance and Admin Officer
Theatre Day Productions
04.2020 - 11.2021
Program Manager
Theatre Day Productions
02.2016 - 04.2020
Capacity Building and Advocacy Coordinator
Save Youth Future Association
12.2015 - 02.2016
Project Manager
Save Youth Future Society
03.2015 - 12.2015
Program Officer
World Vision
10.2013 - 11.2014
Program Assistant
World Vision
07.2013 - 09.2013
Field Assistant (Emergency Project)
World Vision
12.2012 - 03.2013
Analyst and Assistant Auditor (Intern)
IPWatch Corporation
12.2010 - 05.2011
Bachelor - Accounting
Al Azhar University of Gaza
03.2006 - 06.2012
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