Gharam Za'qeeq
Hebron/
Summary
Customer Relationship Officer driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.
Overview
6
6
years of professional experience
Work History
Customer Relationship Officer
Arab Bank
08.2017 - 03.2023
- Managed customer relations on ongoing basis to maximize customer retention.
- Developed targeted marketing campaigns for specific customer segments, increasing engagement rates among clients.
- Made customers aware of current and new programs and services.
Education
Bachelor of Business Administration - Accounting And Business Administration
Bethlehem University
Bethlehem05.2017
Skills
- Communication skills
- Leadership skills
- Time management skills
- Ability to work within team
- Ms office ( word, excel and powerpoint)
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
Customer Relationship Officer
Arab Bank
08.2017 - 03.2023
Bachelor of Business Administration - Accounting And Business Administration
Bethlehem University
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