Customer Relationship Officer driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.
Overview
7
7
years of professional experience
Work History
Financing Officer
Zaytonah Islamic Financing
04.2024 - Current
Promote the company's financing programs.
Preparing a periodic work plan and implementing it in coordination with the direct supervisor.
Necessary follow-up of electronic applicants and verification of information contained in applications.
Customer Relationship Officer
Arab Bank
08.2017 - 03.2023
Managed customer relations on ongoing basis to maximize customer retention.
Developed targeted marketing campaigns for specific customer segments, increasing engagement rates among clients.
Made customers aware of current and new programs and services.
Education
Bachelor of Business Administration - Accounting And Business Administration
Bethlehem University
Bethlehem
05.2017
Skills
Communication skills
Leadership skills
Time management skills
Ability to work within team
Ms office ( word, excel and powerpoint)
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
Financing Officer
Zaytonah Islamic Financing
04.2024 - Current
Customer Relationship Officer
Arab Bank
08.2017 - 03.2023
Bachelor of Business Administration - Accounting And Business Administration
Bethlehem University
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