Dynamic Quality Control Inspector with a proven track record at the Head of Quality and Patient Safety Department, excelling in ISO standards compliance and root cause analysis. Adept at training facilitation and process improvement, I consistently enhance product quality and safety protocols, driving significant error reduction and fostering a culture of excellence. Hardworking quality control inspector offering several years of manufacturing and production experience. Detail-oriented and systematic professional knowledgeable about compliance standards. Adheres strictly to documentation guidelines and reporting requirements. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Quality Control Inspector
Head of Quality and Patient Safety Department
Nablus
02.2022 - Current
Inspected products for defects and ensured compliance with quality standards.
Collaborated with team members to identify and resolve quality issues.
Documented findings in inspection reports for review by supervisors.
Follow up on the WHO Patients' Safety Standards among hospitals.
Assisted in maintaining a clean and organized work environment.
Followed safety protocols while performing quality control inspections.
Used measuring tools to assess product dimensions and specifications.
Participated in training sessions to learn quality control procedures.
Communicated effectively with production staff regarding quality concerns.
Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Monitored production processes to ensure quality standards were met and documented results of inspections.
Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Verified accuracy of product labels, including expiration dates and lot numbers.
Communicated effectively with management regarding progress toward meeting quality objectives.
Recommended improvement measures to production process to meet quality control standards.
Used specialized tools to take precise measurements of various aspects of samples.
Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
Analyzed data from process control systems to identify trends in product quality.
Identified areas for improvement in existing processes, procedures, and equipment.
Conducted root cause analysis investigations when issues arose with production processes or end-products.
Participated in internal and external audits to ensure compliance with applicable regulations.
Developed corrective action plans based on findings from investigations and audits.
Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
Instructor
Nursing Students instructor
Nablus
09.2008 - Current
Developed engaging lesson plans for nursing students using current clinical practices.
Facilitated hands-on training sessions in various healthcare settings for student skill development.
Coordinated assessments to evaluate students' understanding of nursing concepts and techniques.
Mentored nursing students during clinical rotations to enhance practical experience and confidence.
Integrated technology into curriculum to improve learning outcomes in nursing education.
Collaborated with healthcare professionals to align course content with industry standards.
Provided constructive feedback on student performance to support academic growth and improvement.
Organized workshops on critical thinking and problem-solving in patient care scenarios.
Conducted lectures, demonstrations and group activities in order to enhance learning experience.
Adapted teaching methods based on the physical, emotional and intellectual capabilities of students.
Attended meetings, training and activities to enhance skills and credentials.
Evaluated performance of students and made provisions to meet learning needs.
Encouraged students' critical thinking skills by facilitating classroom discussions.
Implemented instructional materials and curriculum to meet specific program needs.
Prepared instruction through lesson plans to address student's assessed needs, goals and objectives.
Provided individualized instruction to students to improve their academic performance.
Kept up-to-date with advancements in subject area knowledge by attending conferences or workshops.
Planned instruction to achieve objectives based upon student needs and established curriculum.
Collaborated with other instructors on curriculum development projects and interdisciplinary initiatives.
Developed guides and course materials to reinforce lecture information and help students learn.
Created a positive learning environment by establishing open communication with students, parents and colleagues.
Coordinated and facilitated training, encouraging group participation and ownership.
Utilized multimedia technologies such as audio-visual equipment, computers or video projectors when teaching classes.
Monitored student behavior in order to maintain an effective teaching environment.
Incorporated current events into lessons in order to engage student interest in real world applications.
Performed assessments focused on long and short-term student needs to develop individualized education program.
Recorded daily attendance to maintain accurate and complete records.
Evaluated effectiveness of instructional materials including textbooks, software programs or handouts.
Used electronic equipment and materials to develop and orientate technical skills.
Counseled struggling students regarding educational issues such as study habits or academic goals.
Participated in continuous learning on diversity, inclusion and racial equity to reduce learning barriers.
Maintained accurate records to comply with federal, state and local standards.
Integrated technology into curriculum design using online resources like virtual labs or simulations.
Participated actively in faculty meetings or professional development sessions within the school district.
Established rules for class management and discipline while implementing appropriate consequences for disruptive behavior.
Upheld cleaning protocols to maintain safe environment.
Maintained evening or weekend hours to provide students with additional support.
Planned laboratory experiments that would reinforce concepts taught during lectures or seminars.
Organized field trips related to course topics in order to provide hands-on learning opportunities outside the classroom.
Assessed student progress through quizzes, tests, and projects.
Provided individualized support for struggling learners.
Conducted parent-teacher conferences to discuss student performance and growth.
Managed classroom behavior effectively using positive reinforcement strategies.
Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
Remained calm and patient in student interactions to support individual growth and development.
Prepared and graded subject tests for students.
Met with administrators and department team members to work on curriculum planning and assessment methods.
Used videos, lectures and moderated discussions to engage students during class.
Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
Led students through safety procedures for active shooter and fire drills.
Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
Supervisor
Head of Supervisor Officer
Nablus
01.2012 - 02.2022
Supervised daily operations and ensured adherence to safety protocols.
Managed team schedules and coordinated workload distribution among staff.
Trained new employees on procedures and company policies effectively.
Follow up on patients' healthcare services.
Follow-up received and referral cases among hospitals.
Hospital bed management.
Implemented process improvements to enhance operational efficiency and workflow.
Resolved employee conflicts and maintained a positive work environment within the team.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Emergency Room Registered Nurse
Team Member nursing staff
Nablus
05.2008 - 01.2012
Administered medications and treatments as directed by physicians.
Monitored patient vital signs and reported changes to the medical team.
Collaborated with interdisciplinary teams to coordinate patient care effectively.
Assisted in emergency procedures and provided immediate support during crises.
Documented patient histories and maintained accurate medical records consistently.
Managed emergency room supplies to ensure readiness for critical situations.
Educated patients and families on treatment plans and post-discharge care.
Performed triage, prioritizing treatment of incoming patients based on acuity level.
Triaged and treated high-volume caseload in busy emergency room setting.
Responded quickly to life-threatening situations while maintaining composure under pressure.
Administered critical IV medications to stabilize patients for assessment and treatment.
Provided emergency care to critically ill patients in a timely manner.
Maintained open and clear communication with physicians to coordinate effective patient care.
Collaborated with multidisciplinary teams to ensure optimal patient outcomes.
Recorded patient condition, vital signs, recovery progress and medication side effects.
Facilitated communication between physicians, nurses, technicians, therapists, social workers, family members and other healthcare providers.
Assisted in the preparation of trauma victims for transfer or discharge from the hospital.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
Assisted in training new staff members on proper nursing protocols for emergency room operations.
Managed intravenous lines, wound dressings, catheters, and other medical devices.
Reviewed laboratory results promptly for accuracy and followed up on abnormal findings with physicians.
Educated families about their loved ones' conditions and provided emotional support.
Provided education to patients regarding disease prevention and home care instructions.
Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
Ensured compliance with all hospital policies, procedures, standards, and regulations.
Assessed patient condition and developed individualized care plans.
Treated patients by administering various types of medications and therapies.
Maintained accurate records of patient care services rendered utilizing the electronic medical record system.
Identified potential risks or complications during treatment processes and took appropriate corrective action.
Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies, and mass casualty incidences.
Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
Performed diagnostic tests such as X-rays or lab work according to physician orders.
Supported criminal inquiries by reporting injuries and completing evidence collection kits.
Delivered compassionate end-of-life care when needed according to established hospice guidelines.
Upheld patient safety standards by preventing unauthorized access or incorrect dosage administration.
Managed inventory of medical supplies and equipment.
Provided emotional support and guidance to patients and their families.
Provided emotional support for patients during stressful times.
Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
Conducted public health education sessions on emergency preparedness and injury prevention.
Administered medications, treatments, and vaccines as prescribed, adhering to strict safety protocols.
Maintained inventory of medical supplies and medications, ensuring availability for emergency situations.
Participated in quality improvement initiatives to enhance patient care and department efficiency.
Performed comprehensive assessments of patients presenting with a wide range of acute conditions in a high-volume emergency department.
Utilized advanced cardiac life support (ACLS) and basic life support (BLS) techniques during critical situations.
Managed patient triage, prioritizing care based on severity of condition and available resources.
Coordinated with interdisciplinary teams to develop and implement individualized care plans for patients.
Facilitated seamless transfer of patients to other units or facilities, ensuring continuity of care.
Participated in professional development programs to stay current with advances in emergency nursing practice.
Educated patients and families on disease management, prevention, and healthy lifestyle choices.
Documented all patient interactions, assessments, and interventions in electronic health records with accuracy.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Prepared medical equipment and tools to aid physician during examination and treatment of patients.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Staff Nurse
Operation Room
Nablus
01.2005 - 05.2008
Assisted in pre-operative and post-operative patient care and monitoring.
Collaborated with surgical team to ensure smooth operation flow.
Maintained sterile environment in the operating room during procedures.
Responded promptly to patient needs and concerns throughout procedures.
Participated in staff training sessions to enhance clinical skills and knowledge.
Provided direct patient care including wound dressing, administering medication and IV therapy.
Managed multiple tasks simultaneously while maintaining quality standards of care.
Assessed patients to determine their physical condition, health status and needs.
Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
Coordinated care with charge nurse and other staff through daily communication.
Implemented infection control measures to reduce the spread of contagious diseases.
Ensured that all equipment was properly maintained according to safety protocols.
Maintained a clean work environment by following proper sanitation guidelines.
Treated and monitored wounds using liquid skin, sutures, and bandages.
Transported patients to and from rooms and prepared for treatments according to individual specifications.
Evaluated the effectiveness of nursing interventions and modified plans as needed.
Utilized an electronic medical record system to store patient information securely.
Addressed rapid response and code situations by strategically organizing and delegating tasks.
Actively participated in departmental meetings, training sessions and educational seminars.
Educated nursing students on proper care procedures and prioritization strategies.
Adhered to strict confidentiality policies when dealing with sensitive information.
Participated in quality improvement initiatives to enhance patient care outcomes.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
Stocked clinical workstations and procedure rooms with necessary supplies.
Staff Nurse
staff nurse member at multidisciplinary department
Nablus
05.2003 - 05.2003
Administered medications and treatments as per established protocols.
Assisted in pre-operative and post-operative patient care and monitoring.
Documented patient vital signs and medical histories accurately.
Educated patients and families on post-surgical care instructions.
Maintained sterile environment in the operating room during procedures.
Responded promptly to patient needs and concerns throughout procedures.
Provided direct patient care including wound dressing, administering medication and IV therapy.
Monitored vital signs and documented changes in a timely manner.
Maintained accurate records of patient progress notes, medications administered and other relevant data.
Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.
Assessed patients to determine their physical condition, health status and needs.
Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
Coordinated care with charge nurse and other staff through daily communication.
Conducted patient education on medical treatments and procedures.
Implemented infection control measures to reduce the spread of contagious diseases.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
Answered patient questions and provided take-home materials for further information.
Provided emotional support to family members during difficult times or end-of-life situations.
Ensured that all equipment was properly maintained according to safety protocols.
Maintained a clean work environment by following proper sanitation guidelines.
Treated and monitored wounds using liquid skin, sutures, and bandages.
Transported patients to and from rooms and prepared for treatments according to individual specifications.
Evaluated the effectiveness of nursing interventions and modified plans as needed.
Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
Adhered to strict confidentiality policies when dealing with sensitive information.
Educated nursing students on proper care procedures and prioritization strategies.
Monitored vital signs such as blood pressure and temperature.
Participated in quality improvement initiatives to enhance patient care outcomes.
Provided direct patient care, including wound care and medication administration.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Provided emotional support and counseling to patients and their families.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Prepared medical equipment and tools to aid physician during examination and treatment of patients.
Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Conducted specified laboratory tests to help detect conditions and determine diagnosis.
Stocked clinical workstations and procedure rooms with necessary supplies.
Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Coordinated discharge planning to ensure continuity of care post-hospitalization.
Education
Master of Science - Disaster Risk Management
AL-Najah National University
Nablus
11-2020
Bachelor of Science - Nursing And Health Science
Bethlehem University
Bethlehem
06-2007
Middle Diploma - Nursing
ALrawda College
Nablus
07-1999
Skills
Quality control inspection
ISO standards compliance
Root cause analysis
Report writing
Problem solving
Training facilitation
Regulatory adherence
Process improvement
Conflict resolution
Inspection documentation
Error reduction
Quality control planning
Safety procedures
Reporting and analysis
Inspection protocols
Safety protocols
Employee supervision
Quality control
Quality management
Visual inspection
Safety education
Accomplishments
Appreciation for adherence and compliance as a healthcare provider
Appreciation for compliance and high performance as a supervisor
Appreciation for sharing lectures about quality and patient safety
Languages
Arabic
First Language
English
Upper Intermediate (B2)
B2
Certification
license for nursing care providers
license for nursing students' instructor
Timeline
Quality Control Inspector
Head of Quality and Patient Safety Department
02.2022 - Current
Supervisor
Head of Supervisor Officer
01.2012 - 02.2022
Instructor
Nursing Students instructor
09.2008 - Current
Emergency Room Registered Nurse
Team Member nursing staff
05.2008 - 01.2012
Staff Nurse
Operation Room
01.2005 - 05.2008
Staff Nurse
staff nurse member at multidisciplinary department
Patient Safety Consultant at Shared Health – Quality, Patient Safety, and AccreditationPatient Safety Consultant at Shared Health – Quality, Patient Safety, and Accreditation
Acting Clinical Nurse Consultant at Clinical Governance Unit, Patient SafetyActing Clinical Nurse Consultant at Clinical Governance Unit, Patient Safety