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Ayman Nasrallah
Customer Relations and Sales specialist
Nablus
Work Preference
Job Search Status
Open to workDesired Job Title
CRORetail Sales ManagerWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Nablus, PSRamallah, RBH
Open to relocation: Yes
Summary
Public Relations graduate with a strong foundation in customer relationship management and sales development. Expertise in building lasting client relationships and implementing effective cross-selling strategies to boost retention and brand loyalty. Collaborative mindset and proven ability to support marketing initiatives that engage customers and drive business growth.
Overview
3
3
years of professional experience
Work History
CRO
Cairo Amman Bank
Nablus
12.2024 - 06.2026
- * Deliver high-quality customer service and support to bank clients.
* Build and maintain strong customer relationships to enhance client satisfaction and loyalty.
* Promote banking products and services through consultative sales techniques.
* Resolve customer inquiries and complaints efficiently and professionally.
* Contribute to branch growth through customer retention and cross-selling initiatives.
* Ensure compliance with banking policies and operational procedures.
Retail Sales Manager
Jawwal - Paltel Co.
Nablus
04.2023 - 11.2024
- * Consistently exceeded monthly sales targets in a competitive telecommunications market.
* Identified customer needs and recommended tailored products and solutions.
* Supported marketing campaigns and promotional activities to increase customer engagement.
* Built long-term customer relationships and enhanced brand loyalty.
* Analyzed market trends and customer behavior to improve sales performance.
* Collaborated with cross-functional teams to maximize business growth opportunities.
Education
B.A. - Public Relations
01-2022
Skills
Adaptable
- Customer service
- Consultative selling
- Conflict resolution
- Revenue growth
- * Sales & Business Development
* Customer Relationship Management (CRM)
* Account Management
* Direct Sales & Cross-Selling
* Communication & Negotiation
* Problem Solving
* Microsoft Excel
* Microsoft Word
* Microsoft PowerPoint
* Teamwork & Leadership
* Social Media Marketing
* Event Management
* Data Analysis
Languages
- Arabic, Native
- English, Intermediate
Timeline
CRO - Cairo Amman Bank
12.2024 - 06.2026
Retail Sales Manager - Jawwal - Paltel Co.
04.2023 - 11.2024
An-Najah National University - B.A., Public Relations