Akram AL Najjar
Hebron
Summary
Dynamic Medical Officer with extensive experience at UNRWA, excelling in health system management and strategic planning. Proven track record in crisis intervention and project management, enhancing community health engagement. Adept at data analysis and fostering team collaboration, consistently delivering exceptional patient care and operational efficiency in high-pressure environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
MEDICAL OFFICER and Health Care Specialist
UNRWA
Jerusalem
04.2012 - Current
- Company Overview: Healthcare Specialist at UNRWA, JERUSALEM. Highly commitment and experience in humanitarian work principles (neutrality, integrity, imperiality, and accountability, confidentiality).
- Current Job: 2021 till now Health system management, Health cluster coordinator emergency preparedness, strategic planning, Financial and logistics management, Hospitalization officer.
- 2020 to 2021 Head Health Center A at Jerusalem. PHC, CHC, MCH, NCD s, MHP, GBV, SRH.
- 2012 to 2020 Senior medical Officer UNRWA clinic. responsible for all the following services PHC, CHC, MCH, NCD s, MHP, GBV, SRH and child protection, community health care.
- Skills experienced during this period include all the following:
- I identified issues, analyzed information and provided solutions to problems.
- Used coordination and planning skills to achieve results according to schedule.
- High experience in project planning, preparation, implementation, and evaluation in humanitarian design.
- High experience in monitoring and evaluation and reporting of project results.
- High experience in formal and informal systems and ensuring community participation and accountability.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked within applicable standards, policies and regulatory guidelines to promote a safe working environment.
- Worked with customers to understand needs and provide excellent service.
- Participated in team-building activities to enhance working relationships.
- Devoted special emphasis to punctuality and worked to maintain an outstanding attendance record.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Prepared variety of different written communications, reports and documents.
- Worked to maintain an outstanding attendance record, consistently arriving at work ready to start immediately.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Learned new skills and applied them to daily tasks to improve efficiency and productivity.
- Maintained an excellent attendance record, consistently arriving at work on time.
- Received and processed stock into inventory management system.
- Created plans and communicated deadlines to complete projects on time.
- Improved operations through consistent hard work and dedication.
- Resolved problems, improved operations and provided exceptional service.
- Carried out day-to-day duties accurately and efficiently.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Healthcare Specialist at UNRWA, JERUSALEM. Highly commitment and experience in humanitarian work principles (neutrality, integrity, imperiality, and accountability, confidentiality).
Emergency Medical Officer
Ministry Of Health Palestine
Hebron
07.2007 - 03.2012
- Company Overview: MOH Palestine State.PA.OPT., Hebron
- Performed emergency surgeries and occasionally assisted specialists for complex surgical procedures.
- Evaluated preliminary results and administered initial treatment such as stitching lacerations, splinting, casting broken bones or installing tubes and devices.
- Determined emergency and developed plan of action.
- Assessed and reported patients' responses to initiated treatment.
- Evaluated, prioritized, diagnosed and stabilized patients at busy hospitals see over 50 individuals per day.
- Analyzed reports and findings to assess information and diagnose patients.
- Prescribed medications recommended treatments or suggested related therapeutic procedures.
- Recorded patient electronic record information regarding physical findings, treatment rendered, formulated plan and prognosis based on patient's condition.
- MOH Palestine State.PA.OPT., Hebron
Resident Medical Officer
AL Ahli Hospital Patient Friend Society Association
Hebron
04.2005 - 07.2007
- Company Overview: AL AHLI HOSPITAL, patients’ friend society., Hebron
- Collected information about patient histories, current conditions and vital statistics to make accurate determinations about conditions.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Educated patients about procedures, conditions and medications.
- Applied continuous process improvement strategies to enhance case management, programs and clinical management.
- Directed and coordinated patient care activities of nursing and support staff.
- Interpreted diagnostic test results for deviations from normal.
- Trained and supervised medical students and residents engaged in special activities.
- AL AHLI HOSPITAL, patients’ friend society., Hebron
Medical Officer Intern
AL Meezan Specialization Hospital
Hebron
- Entered procedure codes and diagnosis codes into medical billing software.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Prepared and administered medications to alleviate patient symptoms.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Restocked each medical room with an adequate supply of medications and supplies in preparation for patients.
- Scheduled surgeries for multiple surgeons and booked operating rooms.
- Contacted patients regarding unpaid and underpaid accounts to resolve issues.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Processed patient admission and discharge documentation.
- Prepared and processed forms for government healthcare programs.
- Supported smooth admission and discharge processes by handling associated documents.
Education
Higher Diploma - Medicine, Family Medicine
Plymouth University
UK01.2018
Master's - Medicine, Master Public Health and Epidemiology
Al-Quds University
PA, PALESTINE01.2017
Bachelor's - Medicine, MBBCH
AL Fateh University
LIBYA01.2003
Skills
- Communication skills
- Emergency care
- Project management
- Data analysis
- Health system management
- Community health engagement
- Service coordination
- Team leadership
- Strategic planning
- Problem resolution
- Crisis intervention
- Logistics management
- Monitoring and evaluation
- Basic life support for health care providers (BLS)
- Crisis management
- Operational efficiency
- Clinical quality program standards
- Team building
- Heart saver CPR AED (CPR AED)
- Insurance verification
- Initial trauma life support
- Mental health care
- Time management
- Public health procedures
- Certified in CPR/AED
- Adaptability
- Medication dispensing
- Emergency readiness
- Hospital coordination
- Team working
- Negotiations skills
Certification
- Emergency preparedness with MSF, 09/01/14
- GBV, 08/01/13
- Trauma emergency course with IRCS, 09/01/12
- ICDL, 08/01/10
- GBV Management, 07/01/10
Languages
English, Full professional communication skills
Timeline
MEDICAL OFFICER and Health Care Specialist
UNRWA
04.2012 - Current
Emergency Medical Officer
Ministry Of Health Palestine
07.2007 - 03.2012
Resident Medical Officer
AL Ahli Hospital Patient Friend Society Association
04.2005 - 07.2007
Medical Officer Intern
AL Meezan Specialization Hospital
Higher Diploma - Medicine, Family Medicine
Plymouth University
Master's - Medicine, Master Public Health and Epidemiology
Al-Quds University
Bachelor's - Medicine, MBBCH
AL Fateh University
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