Ahmad Samhan
BUSINESS ECONOMICS
Ramallah
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
2025
2025
years of professional experience
Work History
Head Casher
Shin extra
9 2022 - Current
- Contributed to store promotions by informing customers of available discounts or special offers at checkout.
- Processed both cash and card purchases and returns.
- Implemented loss prevention strategies by vigilantly monitoring transactions and identifying potential theft risks.
Team Manager
Hotel Odeh & Aida's Garden Ramallah
07.2023 - Current
- Supervising employees , Planning and organizing hall management
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Increased client satisfaction with timely project delivery and consistent updates.
Sales & Accounting
SB STORE
06.2021 - 06.2023
- Financial auditor , deal with customers , cash employee
- Performed credit checks on potential customers to assess risk and determine appropriate credit terms.
- Contributed to budget preparation by analyzing historical data and forecasting future expenses with a high level of accuracy.
- Reduced outstanding receivables by diligently monitoring customer accounts and promptly following up on overdue payments.
Manager
SB STORE
06.2021 - 06.2023
- Shop manger
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Education
Bachelor of Arts - Business Economics
Birzeit University
Ramallah, Palestine 04.2001 -
Skills
Stock management
Sales expertise
Training and coaching
Multi-tasking skill
Refunds and exchanges
Cashier training
Punctuality
Store opening/closing procedures
Time management strength
Point of sale operation
Customer flow monitoring
Hard-working
Verbal/written communication
Personal Information
- Date of Birth: 11/11/2000
- Place of Birth: Ramallah
- Gender: Male
- Nationality: Palestinian
- Marital Status: Single
Timeline
Team Manager
Hotel Odeh & Aida's Garden Ramallah
07.2023 - Current
Sales & Accounting
SB STORE
06.2021 - 06.2023
Manager
SB STORE
06.2021 - 06.2023
Bachelor of Arts - Business Economics
Birzeit University
04.2001 -
Head Casher
Shin extra
9 2022 - Current